TERMS & CONDITIONS
The rules of the game. No hidden clauses.
Product
Grillz Marche produces removable aesthetic jewelry in medical-grade chrome-cobalt (ISO 22674) with optional PVD gold-color finish. NOT medical devices, NOT dental prosthetics. Do not replace dental services.
Custom orders
Grillz are made-to-measure based on the customer's impression. Once the order is confirmed and the impression arrives, production starts and cancellations / modifications are not possible.
Lead time and delays
Standard 2-3 weeks from impression arrival. Significant delays (more than 7 days vs communicated date): I notify you and apply a 10% discount on next order.
Warranty
12-month warranty on manufacturing defects. Free refit within 30 days if fit is not perfect.
Governing law
Italian law. Jurisdiction: Macerata, Italy.
Version 1.0 — May 16, 2026